SafariCalc Trust Center
Building trust between travellers and African safari operators through transparency, verification and responsible technology.
At SafariCalc, trust is the foundation of everything we build. We believe travellers deserve clear information when choosing a safari, while professional operators deserve a secure platform that showcases their businesses fairly and transparently.
This Trust Center explains how SafariCalc operates, how we verify operators, how we protect user information and where to find our legal policies.
Our Mission
SafariCalc was created to modernise the African safari industry by providing operators with professional digital tools while helping travellers discover authentic safari experiences with confidence.
Our goal is to improve transparency, simplify communication and promote responsible tourism throughout Africa.
We believe technology should make safari planning easier—not more confusing—and that both travellers and operators benefit from a marketplace built on trust rather than hidden commissions or misleading advertising.
Marketplace Transparency
SafariCalc is an online technology platform and marketplace.
We provide tools that allow independent safari operators to publish itineraries, receive enquiries, prepare quotations and manage their safari business.
SafariCalc Provides
- Safari itinerary publishing
- Professional quotation tools
- Pricing calculations
- Operator profiles
- Business verification
- Secure user accounts
- Marketplace search and discovery
- Direct traveller enquiries
SafariCalc Does Not
- Operate safaris
- Employ safari guides
- Own lodges or camps
- Provide transport services
- Act as a travel agency unless specifically stated
- Guarantee safari availability
- Guarantee wildlife sightings
Every safari displayed on SafariCalc is offered by an independent safari operator who remains solely responsible for delivering the advertised services.
How SafariCalc Works
For Travellers
- Search and compare safari itineraries.
- Browse verified safari operators.
- Send enquiries directly to operators.
- Receive personalised quotations.
- Book directly with the selected operator.
For Safari Operators
- Create professional safari itineraries.
- Publish pricing and availability.
- Receive traveller enquiries.
- Manage quotations and proposals.
- Promote their business to an international audience.
SafariCalc facilitates these interactions but is not a party to the contract formed between travellers and operators unless expressly stated otherwise.
Verification Programme
SafariCalc operates a verification programme designed to improve marketplace transparency and help travellers identify operators who have completed additional verification steps.
During verification, operators may be asked to provide:
- Business registration documents
- Identity documents
- Official company website
- Additional supporting information where necessary
Verification requests are reviewed by SafariCalc before a verification badge is granted.
Important: Verification confirms that an operator has successfully completed SafariCalc's verification process. It does not guarantee service quality, future business performance, financial stability or traveller satisfaction.
Traveller Protection
SafariCalc is designed to help travellers make informed decisions while maintaining direct communication with independent safari operators.
We encourage travellers to compare itineraries, review operator profiles, ask questions and communicate directly with operators before confirming a booking.
Our Traveller Protection Principles
- Direct communication with safari operators.
- Transparent itinerary information.
- Verified operator programme.
- Privacy-first approach.
- Secure user accounts.
- Traveller Booking Terms.
SafariCalc aims to promote transparency throughout the booking process while respecting the independence of every operator.
Operator Standards
Every safari operator using SafariCalc agrees to maintain professional standards while publishing content through the platform.
Operators are expected to:
- Publish accurate itinerary information.
- Maintain honest pricing.
- Provide truthful descriptions and photographs.
- Respond professionally to traveller enquiries.
- Respect copyright and intellectual property.
- Comply with all applicable laws and tourism regulations.
- Keep published information reasonably up to date.
Operators who repeatedly violate SafariCalc policies may have content removed or accounts suspended.
Privacy & Security
Protecting personal information is one of SafariCalc's highest priorities.
Our platform includes multiple security measures designed to protect user accounts and personal information.
- Encrypted passwords.
- Secure authentication.
- Optional Two-Factor Authentication (2FA).
- Protected account sessions.
- Privacy-focused data handling.
- Cookie consent management.
For detailed information about personal information processing, please review our Privacy Policy.
Intellectual Property
SafariCalc respects intellectual property rights.
Operators remain responsible for all photographs, logos, descriptions, videos, documents and other materials uploaded to the platform.
Operators confirm that uploaded content is either owned by them or published with the appropriate permissions.
SafariCalc investigates copyright complaints and may remove infringing material where appropriate.
Reporting Abuse
If you believe content published on SafariCalc violates our policies, please notify us.
You may report:
- Fraudulent operators.
- Fake reviews.
- Misleading itineraries.
- Copyright infringement.
- Offensive or illegal content.
Please contact:
support@safaricalc.com
Legal Documents
SafariCalc believes that transparency begins with clear policies. We encourage every traveller and safari operator to review the documents below before using our platform.
- Terms & Conditions – General rules governing the use of SafariCalc.
- Privacy Policy – How we collect, use and protect personal information.
- Cookie Policy – Information about cookies and similar technologies used on our website.
- Traveller Booking Terms – Terms that apply to enquiries and bookings made through SafariCalc.
- Safari Operator Agreement – Responsibilities and obligations of operators using SafariCalc.
- Acceptable Use Policy – Standards of conduct for all platform users.
- Disclaimer – Important information regarding SafariCalc's role as a marketplace.
Frequently Asked Questions
Does SafariCalc operate safaris?
No. SafariCalc is a technology platform that connects travellers with independent safari operators. Every safari is operated by the individual company that publishes it.
Who do I pay for my safari?
Unless otherwise stated, payments are made directly to the safari operator responsible for your booking.
Does SafariCalc guarantee safari quality?
No. Verification improves transparency and trust, but it is not a guarantee of service quality, pricing accuracy or future business performance.
Can I customise an itinerary?
Yes. Most safari operators are happy to tailor itineraries to your travel dates, budget and interests. You can discuss these changes directly with the operator.
How can I report a problem?
If you believe an operator has violated SafariCalc's policies or you discover inaccurate or inappropriate content, please contact us immediately so we can investigate.
Contact & Support
Whether you are a traveller, safari operator or business partner, our team is here to help.
General Support
support@safaricalc.com
Operator Verification
support@safaricalc.com
Privacy & Legal Enquiries
support@safaricalc.com
Business Enquiries
support@safaricalc.com
Our Commitment
SafariCalc was created to improve transparency, professionalism and accessibility throughout the African tourism industry.
We are committed to providing travellers with reliable information while giving safari operators modern digital tools to showcase their businesses and connect with customers around the world.
As our platform continues to grow, we will regularly enhance our security, verification procedures, legal policies and marketplace features to promote a safer and more transparent travel experience for everyone.
Thank you for choosing SafariCalc.